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Journal of Public Administration (JOPA)

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ISSN : 2
Evaluating service delivery performance of the Namibian Ministry of Health and Social Services

Author: G. Abera T. Khalo

Affiliation: Tshwane University of Technology

Source: Journal of Public Administration, 2023-04-10 18:56:03

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Evaluating service delivery performance of the Namibian Ministry of Health and Social Services

Namibia is a unitary state with three levels of government: national, regional and local. Government comprises twenty ministries that provide services and supervise national development within the specific sectors it has created. One such ministry is Health and Social Services (MOHSS). The overall aim of the MOHSS is to provide primary health care services to the Namibian people focusing on the prevention and cure of disease in an efficient and effective manner. Although Namibia has an elaborate institutional setting in which to provide health services, the scale of the HIV/Aids pandemic poses a great challenge to the efficacy of its health system. The management of the disease requires proper planning and an ability to execute intelligible procedural actions, which need to be put in place for those who are not infected, the affected, as well as children and family members left behind by deceased parents and breadwinners. It further