We are living in an age of transformation heading towards the knowledge society. Traditional productive factors seem to provide less and less added value, whereas knowledge is perceived to be the main production factor of the future. The increasing importance of knowledge is supported from the economic point of view by the high growth rates of knowledge focused organizations, for example, consulting institutions, software houses and training and research institutions. What was learnt during the past 13 years regarding the South African transformational process confirms global experiences that public sector transformation and change is a complicated process that needs more than just the generation of creative ideas and the formulation of them in policy documents. It requires knowledgeable, skilful and dedicated workforce to put ideas into practice. This, in turn, will depend on the quality and appropriateness of the training provided