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Journal of Public Administration (JOPA)

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ISSN : 2
Partnerships in local government to improve service delivery in South Africa

Author: H. Kroukamp

Affiliation: Prof. H Kroukamp University of the Free State

Source: Journal of Public Administration, 2021-07-06 17:54:05

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Partnerships in local government to improve service delivery in South Africa

Governments are looking for alternative ways of delivering high quality services to as many citizens as possible over a short period as possible and yet maintain viable systems in the medium and long-term. Traditionally, government programmes and services were for the most part delivered through government departmental organisations. However, this is no longer the case as governments are increasingly entering into partnerships with more independent agencies to deliver public goods and services to improve the general welfare of inhabitants. The aim of partnerships is to produce practices that improve the quality of life of citizens in public service delivery on all spheres of government. The questions of how citizens can be served better in local government, how the production of public services should be organized, how and by whom service delivery systems should be managed and conducted, are being posed as responses to the challenges