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Journal of Public Administration (JOPA)

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Job demands and resources in employee attitudes in a national government department

Author: Leon T.B. Jackson

Affiliation: North-West University

Source: Journal of Public Administration, 2021-07-06 17:21:49

Accreditation: Department of Higher Education and Training(DHET)



Abstract: Job demands and resources in employee attitudes in a national government department

Despite evidence of South African studies supporting the Job Demands and Resources (JD-R) model, the JD-R model has not been tested in a national government department. The objective of this study was to determine the association between and the role of job demands and resources in job satisfaction, subjective experiences of productivity and intentions to quit in a South African national government department. A quantitative approach making use of a cross-sectional design with a convenient sample (N=895) was followed to reach the objectives of this study. The results seem to suggest that job resources were related to each other and subjective experiences of productivity and job satisfaction, while job demands were associated with intentions to quit. Furthermore, job resources such as organisation support and growth opportunities served as significant predictors of subjective experiences of productivity, job satisfaction and intention